UKIP Support request form
Please use this form to request assistance in relation to any service we provide you,
(you may also email support@ukip.com directly)
(you may also email support@ukip.com directly)
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Frequently asked questions
How do I connect to / use FTP to upload my website?
FTP is a commonly used way to upload websites onto web servers
This can be done from within Windows, Mac, or a Linux operating system,
or also by using an FTP client program.
FTP using an FTP client
Using an FTP client application is the preferred way of working with files over FTPFTP clients can transfer large number of files, and give progress and time information
The FTP client program we recommend is FileZilla
The latest version is available to download for free from:
http://filezilla-project.org/download.php?type=client
(Windows, Mac and Linux)
We recommend that you read the official guide to using FileZilla which can be found here:
http://wiki.filezilla-project.org/FileZilla_Client_Tutorial_(en)
FTP using Windows
To open an FTP folder from within Windows you will need the FTP server and login details,You should be able to enter your details into the location bar as follows:
ftp://username:password@ftp.server.com/
You would replace username with your FTP username,
replace password with your FTP password,
and replace ftp.server.com with the supplied FTP server address.
Here is an example of how it will look:

If the details are correct this should take you straight into the FTP folder for your website,
To change the files displayed on the actual website you will normally need to go inside a folder called either "web" or "httpdocs" depending upon the server.